Nemours Children’s Health System App

New app demo video.

 

Asthma demo video.

 

I work for a non-profit children’s health system, focusing on an app that navigates the patient healthcare experience.

 

SCOPE

I currently work as the Senior User Interface and User Experience Designer on this project. I lead the App Design Team, which consists of myself and another designer. I create and present design to the development team, design directors, and leadership.

 

PROBLEM

How do we improve the digital healthcare experience and the medical outcomes for our patients? How do we make it easier for patients to communicate with their care teams? How do we create a compelling design that gives the patient families the right information at the right time?

 

METHODOLOGY

We research with users and use human-centered design practices. We design in sprints in conjunction with an agile development team. We usability test to create the best experience possible.

 

RESULTS

We average a 4.8 on the iOS and Android App Stores. So far we have received feedback from our patients that our tool makes navigating their healthcare much easier.

We also heard from a cardiologist that a cardiac video a parent uploaded alerted the cardiologist of a surgery incision infection and the family was able to come into the hospital and get it treated right away. We are currently in MVP and are working on integrating more features. The app will be released to hundreds of thousands of patients soon.

 

LINKS

Web App

View on the App Store

View on the Play Store